Reimbursement Information for Patients
Tactile Systems Technology has an experienced team of reimbursement professionals committed to helping you gain insurance coverage for the Flexitouch system. The team works on your behalf to make the process of obtaining approval easier for you. Our persistence has led to reimbursement success for many patients.
How the Insurance Process Works
Here is an explanation of our process and how we work with your insurance company.
Step One: We gather information.
- Patient information
- Patient consent
- Medical history
Step Two: We request payment authorization.
- Verify your insurance benefits
- Submit a request to your insurance company for coverage of the Flexitouch system
- Follow-up with your insurance company until a decision is reached
Step Three: We receive your insurance company's decision.
If approved for coverage, we:
- Notify you of the insurance approval
- Discuss payment options for any co-pay responsibilities
- Ship the Flexitouch system to you and arrange a training session
- Bill your insurance company
If your claim is denied, we:
- Contact you to initiate the appeal process with your insurance company
- Assemble a persuasive appeal package with information from you, your doctor and your therapist regarding your lymphedema care and treatment